Legal
Privacy Policy.
Last updated: July 14, 2026 · Summary for customers and shop partners. See role-specific policies below.
What we collect
- Account details you provide (name, phone, email, addresses).
- Order and payment-related data needed to run laundry and tailoring bookings.
- Device and usage data (app version, approximate location when enabled, crash/diagnostics).
How we use it
- To fulfill pickups, deliveries, payments, and customer support.
- To improve reliability, safety, and product experience.
- To send transactional messages (order status). Marketing messages only with consent where required.
Sharing
- With assigned service providers so they can fulfill your order.
- With payment and infrastructure vendors that process data on our behalf under contract.
- When required by law or to protect users, shops, and the platform.
Google services
- We use Google Firebase, Google Play services, and Google authentication across our apps.
- Data loss or leaks originating from Google (not caused by Perfect Stitch app logic) are governed by Google's applicable terms. Perfect Stitch remains responsible for its own code and configuration.
Your choices
- You can update profile data in the app or request access/deletion by contacting us.
- You may withdraw optional consents (e.g. marketing) without affecting core order processing.
Questions or data requests: support@perfectstitch.online. Related: Terms of Service, Customer Privacy, Provider Privacy.